JOB SUMMARY
This position provides a high level of support to all staff in the Development Services Department, elected and appointed officials  and the general public; coordinates and processes planning applications and submittals; directs customers to the appropriate development resources; maintains submittal database and filing system; manages annual registrations; reviews and approves sign permits;  reviews and approves residential architectural features; researches planning issues; prepares general support material and reports; assists in review and revision of Town Ordinances and codes; responds to public information requests from the Town’s Secretary’s office; and attends and prepares minutes of Board/Commission meetings that occur periodically at night.  In addition, the position requires training on Building Inspections software for occasional backup of Building Inspections service counter.
 
 
ESSENTIAL JOB FUNCTIONS

• Prioritizes work load effectively; relays instruction, information and decisions as directed.
• Processes planning applications (platting, zoning, site plans, etc).
• Answers routine development questions from external and internal customers.
• Reviews sign permits and assists in other Building permits when necessary.
• Manages annual landscape maintenance program.
• Manages annual registrations (alcohol, septic, rental, day care, etc).Produces brochures and other informational material.
• Takes and transcribes dictation; types and proofreads a wide variety of reports, letters, memos and statistical charts; types from rough draft, verbal instruction or transcribing machine recordings; Composes general correspondence related to responsibilities assigned.
• Prepares invoices for submittal to finance for payment; types forms, charts, statements and various legal documents as required.Orders and maintains office supplies; contacts suppliers as needed; maintains related records.
• Creates notification list for cases.
• Assembles Monthly and Annual Department Reports.
• Initiates and maintains a variety of files and records for information related to the Director or Department.
• Performs data-entry and file set-up.
• Manages marquee applications.
• Manages rental applications.
• Processes and manages platting, zoning and site plan submittals.
• Serves as Departmental web contact and updates web pages.
• Produces public hearing notices, advertisements, and posts agendas.
• Assembles P&Z and BOA agendas and packets; attends meetings to take minutes.
• Travels off site to attend meetings, conferences, and training.
• Performs other duties as assigned.
   
   
  MINIMUM REQUIREMENTS TO PERFORM WORK
  Education and Experience:

• Possession of a High School Diploma/GED is required; prefer coursework from accredited university, trade school, or related technical institute.
• Four (4) years related office experience. 
• Bachelor’s degree and/or planning experience is preferred.

 
Licenses or Certificates:

• Must be bondable.
• Valid Texas Driver’s License.

 
Knowledge, Skills and Abilities:

• Ability to read, write and speak English fluently.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies or authorities, or members of the local business community.
• Good verbal and written communication skills are essential. 
• Ability to establish and meet deadlines.
• Ability to motivate self to maintain and improve performance.
• Ability and willingness to perform duties in a team environment.
• Ability to assist in the preparation of reports regarding variances, subdivisions, appeals of interpretation of design review, and planned development concepts for the development review process.
• Ability to prepare legal advertisements for public hearings.
• Knowledge of and skilled in the use of a computer including Microsoft Office Suite: Word, Excel, PowerPoint, and other office-oriented software. 
• Data-entry and file set-up
• Ability to learn applicable laws, codes, ordinances and regulations underlying general plans, zoning and land subdivisions.
• Skilled at effective oral and written communications.
• Ability to effectively manage multiple projects; possess strong organizational skills.
• Ability to effectively communicate and interact with supervisors, other employees, government officials, and the general public.
• Ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.
• Experience in prioritizing, planning and scheduling; works independently in the absence of specific instructions or supervision. 
• Ability to comprehend complex policies, procedures, regulations, organizational structures etc. in a short time frame. 

 
 
PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various machines and/or equipment; and reach with hands and arms.  The employee frequently is required to talk and hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 
 
WORK ENVIRONMENT       
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.  Work is performed primarily in an office environment, although site trips in the field are sometimes required.
 
 
 
E.O.E.  The Town of Little Elm does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.