JOB SUMMARY

Under general supervision of the Planning Manager, provides a high level of support to all staff to the Development Services Department, elected and appointed officials,  and the general public; coordinates and processes planning applications and submittals; directs customers to the appropriate development resources; ; maintains submittal database and filing system; manages annual registrations; reviews sign permits; researches planning issues; prepares general support material and reports; assists in review and revision of Town Ordinances and codes; responds to public information requests from the Town’s Secretary’s office; and attends and prepares minutes of Board/Commission meetings periodically that occur at night.  In addition the position requires training on Building Inspections software for occasional backup of Building Inspections service counter.

ESSENTIAL JOB FUNCTIONS   

• Prioritize work load effectively; relay instruction, information and decisions as directed.
• Processes planning applications (platting, zoning, site plans, etc).
• Answers routine development questions from external and internal customers.
• Reviews sign permits and assists in other Building permits when necessary.
• Manages annual landscape maintenance program.
• Manages annual registrations (alcohol, septic, rental, day care, etc).Produces brochures and other informational material.
• Take and transcribe dictation; type and proofread a wide variety of reports, letters, memos and statistical charts; type from rough draft, verbal instruction or transcribing machine recordings; Compose general correspondence related to responsibilities assigned.
• Prepare invoices for submittal to finance for payment; type forms, charts, statements and various legal documents as required.  Order and maintain office supplies; contact suppliers as needed; maintain related records.
• Creates notification list for cases.
• Assembles Monthly and Annual Department Reports.
• Initiates and maintains a variety of files and records for information related to the Director or Department.
• Coordinates and acts as primary point-of-contact for architecture, planning and engineering contractors, and project managers for development projects.  Assists business and developer projects in navigating the development process.
• Coordinates efforts of internal and external development teams (A&E, construction, construction management, legal, etc.).
• Learns the rules, regulations, standards, policies and procedures for a wide variety of municipal planning activities.
• Answers inquiries and assists the public and developers with planning and technical review issues; provides ordinance, zoning, general plan, subdivision, plat, easement and development information within scope of authority and training.
• Reviews and processes applications, permits and plans; creates correspondence and reports, and communicates with customers as needed.
• Reviews project documents and assists in the development of professional reports.
• Attends development related meetings as needed or required.
• Coordinates the City’s participation in public forums and other means of community input related to development and redevelopment.
• Helps ensure applicant’s concerns are addressed in a timely manner.
• Provides support in preparation of Planning, Development, Planning and Zoning, and City Council agenda items.
• Ensures submittals are complete per State Statues and local ordinances.
• Departmental web contact and updates web pages.
• Produces public hearing notices, advertisements, and posts agendas.
• Assembles P&Z packets, BOA packets, attend meetings at night to take minutes.
• Travels off site to attend meetings, conferences, and training.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK

Education and Experience:

• High School diploma or equivalent is required; prefer coursework from accredited university, trade school, or related technical institute; four (4) years related office experience.  Bachelor’s degree and/or planning experience is preferred.
• Must pass a pre-employment drug screen and criminal background check.

Licenses or Certificates:

• Must be bondable.
• Valid Texas Drivers License

Knowledge, Skills and Abilities:

• Ability to read, write, and speak English fluently.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies or authorities, or members of the local business community.
• Good verbal and written communication skills are essential.
• Ability to establish and meet deadlines.
• Self motivated.
• Demonstrate a willingness to perform duties in a team environment.
• Ability to assist in the preparation of reports regarding variances, subdivisions, appeals of interpretation of design review, and planned development concepts for the development review process.
• Ability to prepare legal advertisements for public hearings.
• Must possess strong organizational skills and be entrepreneurial energetic, and imaginative.
• Knowledge and skill in the use of a computer including Microsoft Office Suite: Word, Excel, PowerPoint, and other office-oriented software.
• Data entry and file set-up.
• Ability to learn applicable laws, codes, ordinances and regulations underlying general plans, zoning and land subdivisions.
• Skill in effective oral and written communications.
• Skill in effectively managing multiple projects.
• Ability to effectively communicate and interact with supervisors, other employees, government officials, and the general public.
• Ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.
• Experience in prioritizing, planning, and scheduling, works independently in the absence of specific instructions or supervision.
• Ability to comprehend complex policies, procedures, regulations, organizational structures etc. in a short time frame.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various machines and/or equipment; and reach with hands and arms.  The employee frequently is required to talk and hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.  It is a primarily office environment, although site trips in the field are sometimes required.

 

E.O.E.  The Town of Little Elm does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.