JOB SUMMARY
 
Under the general direction of the Animal Services Supervisor / Community Integrity Manager, provides respectful, courteous, and friendly customer service to all residents, business owners, and property owners while enforcing Town ordinances and ensuring compliance of regulations pertaining to the animal control ordinance, zoning ordinance, property maintenance code, building code, sign code, health code, and other areas under the jurisdiction of the Development Services Department.  Candidate displays composure, a helpful attitude, integrity, and professionalism in all circumstances, including stressful and other adverse conditions.  Primary duties include Code Enforcement duties (both residential and commercial) including but not limited to:  inspecting rental properties, property maintenance inspections, development related assignments and Animal Services duties including but not limited to:  assisting in the animal shelter, assisting in the receiving, redeeming and adoption of animals at the shelter, also includes investigation of animal complaints and animal bites, patrols Town and impounds stray or injured animals, and removal of dead animals from the roadway.  Activities include responding to complaints, writing reports, conducting investigations, research, providing staff support on substandard structure cases, providing education and awareness to the public, maintaining records, public presentations, general office duties, and other duties as assigned, all in conformance with State and Town law.   The candidate must be highly motivated and strive for success by demonstrating Little Elm’s Core Values of Integrity, Customer Service, Efficiency, and Innovation. These values are the foundation of the organization.
 
 
EDUCATION/TRAINING/EXPERIENCE
 
High School Diploma or General Equivalency Diploma (GED) is required.  One or more years of code enforcement, building inspections, or animal control work experience required.
 
LICENSES OR CERTIFICATES
 

1. Must be bondable.
2. Code Enforcement Officer Certification preferred.
3. Animal Control Officer Certification preferred.
4. Completion of TEEX Code Enforcement Course and Certification, or the ability to complete within six months of employment.
5. Must have a valid Texas Driver's License and driving record must be in compliance with Town policy.

 
LANGUAGE SKILLS
 

1. Ability to read, write, and speak English fluently. 
2. Ability to respond to common inquiries or complaints from customers, regulatory agencies or authorities, or members of the local business community.
3. Must have excellent communicative skills, both oral and written, to include spelling, grammar, punctuation, and sentence structure. 
4. Bilingual communicative skills are preferred

 
OTHER SKILLS & ABILITIES
 

1. Ability to establish and meet deadlines.
2. Self-motivated.
3. Ability to establish and maintain good relationships with supervisors and other personnel.
4. Demonstrate a willingness to perform duties in a team environment.
5. Skills coordinating and managing multiple projects and/or assignments.
6. Must have basic skills in personal computer operations to include Microsoft Office suite. 
7. Must be able to learn and interpret related ordinances and codes and procedures for handling code and ordinance violations.

 
REASONING ABILITY
 

1. Ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.
2. Ability to perform essential functions of the job, must be able to type; understand and carry out oral and written directives; work well under pressure and stress; handle multiple task; prioritize and organize work assignments; maintain a pleasant and friendly demeanor at all times

 
PHYSICAL DEMANDS
 
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various machines and/or equipment; and reach with hands and arms.  The employee frequently is required to talk and hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must be able to push, pull, and lift up to 50 lbs. of signs, equipment, etc.; walk, bend, stoop, reach, kneel, stoop, bend, twist, climb, see, talk, hear, and write Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 
WORK ENVIRONMENT            
 
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.  Works in a combination of office and field environment.  Position requires work indoors, underground, outdoors, in confined spaces, in trenches, on level, slippery, sloping, and unstable and muddy terrain; and work in adverse environmental conditions to include inclement weather, hazardous conditions including mechanical, electrical, fume odor, dust/mist, chemical, and toxic waste hazards and other solid waste substances and exposure to insects, noxious plants, snakes, etc
 
ESSENTIAL JOB FUNCTIONS                
 

1. Ability to provide enforcement related services with utmost professionalism, positive attitude, and a customer service mindset.
2. Patrols Town and investigates code and ordinance violations and enforces codes with impartiality and efficiency in regard to Development Services and Animal Services areas of enforcement.
3. Maintains a record of rental inspections and investigations conducted and actions taken in regard to Development Services and Animal Services areas of enforcement.
4. Inspects rental properties in relation to the rental registration program.
5. Enforces the zoning ordinance, sign code, building code, property maintenance code and Animal Services Ordinance.
6. Manages substandard structure cases.
7. Enforces the annual registration programs relating to alcohol sales, in-home daycares, commercial sites, health permits, and rental dwellings.
8. Responds, orally and in writing, to requests for code interpretation and application from contractors and property owners.
9. Prepares and maintains accurate records, compiles data and reports; utilizes information as witness for prosecution in court cases; and prepares, processes and issues notices or citations for violations of applicable codes, regulations or laws and follows through with appropriate actions.
10. Coordinates related projects with other Town departments and outside agencies.
11. Identifies faulty or hazardous conditions created by deterioration or misapplication of regulations.
12. Adheres to personnel, safety, and departmental rules and regulations.
13. Informs supervisor of all work-related activities.
14. Assists other co-workers as needed.
15. Performs other duties as assigned.

 
E.O.E.  The Town of Little Elm does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.