Job Summary

This position is responsible for the supervision and operation of the Senior Center. This position uses independent judgment and discretion in creating, developing and implementing activities and policies for active older adults in the community; responsible for interactions with the Senior Advisory Board; and maintains a clean and safe facility. This position also provides customer service, supervises part-time staff and volunteers, and manages the purchasing and operations budget for the Senior Center.

The Senior Center Supervisor will have an opportunity to work in a community that is one of the fastest growing and most exciting suburbs in the USA. The incumbent must be highly motivated and strive for success by demonstrating Little Elm’s Core Values of Integrity, Customer Service, Efficiency, and Innovation.

EDUCATION/TRAINING/EXPERIENCE

A bachelor’s degree from an accredited college or university with major course work in recreation, leisure studies, gerontology, public administration, business administration, or related field preferred. Two years of recreation program administration experience including some administrative and/or lead supervisory experience.

LICENSES OR CERTIFICATES

1. Must possess current CPR, First Aid, and AED certifications within 60 days from date of employment.
2. Must possess current Food Manager certifications within six months from date of employment. 
3. Must be bondable.
4. Valid Texas Drivers License

LANGUAGE SKILLS

1. Ability to read, write, and speak English fluently.
2. Ability to respond to common inquiries or complaints from customers, regulatory agencies or authorities, or members of the local business community.

ESSENTIAL JOB FUNCTIONS

1. Autonomy over Senior Center programs, including creating, planning, developing, evaluating and implementing fitness programs, social activities, rentals of the facility, and educational events.
2. Maintains a clean and safe facility specific to the front desk area, classrooms, restrooms, and main activity rooms. This includes overseeing the overall maintenance of the equipment and management of supplies.
3. Responsible for identifying and collecting revenue and preparing detailed records relating to revenue collection in conjunction with ActiveNet and other Town software.
4. Responsible for preparing and keeping up with the Senior Center budget.
5. Seeks sponsorship and partnership opportunities.
6. Uses discretion and independent judgment regarding procurement/purchasing decisions, in compliance with Town policies.
7. Uses independent judgment and discretion when developing and implementing Senior Center policy.
8. Coordinates and acts as liaison with Little Elm Area Senior Advisory Board.
9. Supervises Senior Center staff including making decisions and recommendations involving recruiting, hiring, coaching, and/or terminating staff.
10. Recruits, trains, oversees, coordinates, schedules and evaluates volunteers.
11. Authority and responsibility to respond to and resolve customer complaints, questions and suggestions related to the Senior Center programs, activities, services and special events.
12. Responsible for evaluating and implementing policies and procedures that enhance the efficiency and productivity of the Senior Center and its programs.
13. Monitors, schedules, and instructs activities at the Senior Center and enforce safety policies.
14. Assists the Marketing and Communications Division with development of promotional material, newsletter and Activity Guide.
15. Develops and maintains positive working relationships with vendors, area businesses, and other agencies.
16. Completes other duties as assigned.
17. As a leader, must operate under the Town’s four core values of Integrity, Customer Service, Efficiency, and Innovation.

OTHER SKILLS, ABILITIES & REQUIREMENTS

1. Ability to establish and meet deadlines.
2. Self-motivated.
3. Knowledge of supervisory principles.
4. Knowledge of senior/active aging programming.
5. Demonstrate a willingness to perform duties in a team environment.
6. Knowledge of management principles.
7. Ability to collect, analyze and present data in report form.
8. Decisions regarding implementation of policies may be made.
9. Knowledge and skill in the use of a computer; prefer experience with Microsoft office, ActiveNet and Adobe Suite 6
10. Ability to maintain cooperative working relationships with the public, customers, staff and city administration.
11. Ability to coordinate and manage multiple projects and/or assignments.
12. Ability to communicate effectively, both verbally and in writing, with staff, customers of the Senior Center.
13. Ability to plan, coordinate, organize and supervise the activities and programs related to the Senior Division.
14. Extensive knowledge of senior programming and skills in promoting senior recreational facilities.
15. Possession of excellent interpersonal skills with customers from various backgrounds, staff and city administration.
16. Ability to understand and adhere to personnel and purchasing policies as well as accounting principles.
17. Ability to schedule and coordinate the work of others.
18. Ability to work varied shifts including nights, weekends, and holidays.
19. Skilled in responding to emergency situations and administering CPR/First Aid

REASONING ABILITY

1. Ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.
2. Ability to comprehend complex policies, procedures, regulations, and organizational structures.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various machines and/or equipment; and reach with hands and arms.  The employee frequently is required to talk and hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to fifty (50) pounds and be able to push and pull up to seventy-five (75) pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT               

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.  Primarily office environment with some work being done outside, depending on program.