JOB SUMMARY

The HR Generalist must be able to perform the following essential job duties with or without reasonable accommodation. Know and follow Town and Department policies and procedures and the instructions of the HR Director. Work harmoniously with others; be helpful, cooperative and courteous, and demonstrate a good attitude in all dealings with the public, co-workers and others. Paying close attention to detail, carefully create, review, proofread and correct documents and records. Learn and explain policies, procedures, and benefits to employees and applicants. Verify, process, and maintain personnel-related documentation including but not limited to records relating to recruiting, hiring, training, complaints, evaluations, compensation and benefits, and leaves of absence.

Learn the town’s benefits and administer or assist in the administration of all town benefits, including but not limited to establishing eligibility, enrolling and terminating employees. Assist Directors and supervisors in job evaluations and Job Description revisions. Assist Directors and supervisors as requested by participating in job interviews.

Conduct and monitor pre-employment screenings and physical examinations for individuals who have been offered employment. Arrange and/or coordinate recruiting activities for vacancies; interview applicants to assist hiring managers in their selection processes; inform applicants of selection or elimination. Respond to inquiries regarding benefits, compensation; resolve or assist in the resolution of questions or disputes. Gather and manage personnel records from employees or departments; examine personnel files to provide information for personnel activities and to respond to employment verifications. Ensure compliance of employment laws and government regulations including, but not limited to the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act as Amended (ADA or ADAAA), the Fair Labor Standards Act (FLSA), Health Insurance Portability and Accountability Act (HIPAA), Equal Employment Opportunity (EEO) laws, Consolidated Omnibus Budget and Reconciliation Act (COBRA), and Workers’ Compensation.

The candidate must be highly motivated and strive for success by demonstrating Little Elm’s Core Values of Integrity, Customer Service, Efficiency, and Innovation.

EDUCATION/TRAINING/EXPERIENCE

Bachelor’s Degree from an accredited college or university with major course work in Human Resources and Human Relations preferred or two years of municipal experience.

LICENSES OR CERTIFICATES

1. Must be bondable.
2. Must possess a valid Texas Driver’s License.
3. SHRM Certification Preferred

LANGUAGE SKILLS

1. Ability to read, write, and speak English fluently.
2. Ability to respond to common inquiries or complaints from customers, regulatory agencies or authorities, or members of the local business community.

OTHER SKILLS, ABILITIES & REQUIREMENTS

1. Knowledge of principles and processes for providing good customer service. This includes assessing customers’ needs and evaluating customer satisfaction.
2. Intermediate level knowledge principles and best practices of HR management and federal and state employment laws and regulations.
3. Knowledge of administrative and clerical procedures and systems including but not limited to word processing, managing files and records and designing or completing forms.
4. Intermediate level math skills so as to be able to reconcile benefit invoices and calculate benefit deductions accurately.
5. Have a service orientation, that is, actively look for and engage in ways to help customers.
6. Interpersonal skills and the ability to get along well with the public, co-workers and others.
7. Intermediate level skill in the use of Microsoft Office programs such as Word, Excel, and Outlook.
8. Intermediate skill in the operation of common office equipment including but not limited to a personal computer, copier, fax, and postage machines.
9. Keen eye for detail and diligence in identifying and correcting errors including when creating documents, email messages and other records and when proofreading documents and other records of any type.
10. Follow directions carefully and ask appropriate questions.
11. Apply learning to job duties and general rules to specific problems to produce logical solutions.
12. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
13. Recognize a problem, that is, to determine when something is wrong or is likely to go wrong and be able to formulate and implement solutions.
14. Acquire and maintain a working knowledge of the Town’s accounting software.
15. Effectively manage multiple calls, requests for help, and critical tasks simultaneously.
16. Good judgment and the ability to solve problems and assist customers with solutions to problems.
17. Maintain confidentiality of information and data.
18. Work independently to accomplish Department objectives within his or her areas of responsibility.
19. Communicate in English effectively, both orally and in writing, including but not limited to
20. Talking clearly with and listening effectively to others in order to convey information effectively.
21. Having strong English grammar and proofreading skills.
22. Giving full attention to what others are saying, taking time to understand the points being made, asking appropriate questions and not interrupting inappropriately.
23. Being aware of others' reactions, understanding the reasons they act/react as they do and having the ability to act and respond appropriately.
24. Communicating effectively in writing as appropriate for the needs of the audience. This includes understanding written sentences and paragraphs in work-related documents.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to operate various machines and/or equipment; and reach with hands and arms. The employee frequently is required to talk and hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Primarily office environment.

ESSENTIAL JOB FUNCTIONS

1. Maintains absolute confidentiality of all work related matters, personnel records and other information.
2. Administer the FMLA leave program.
3. Conduct exit interviews.
4. Monitors documents, procedures and policies for compliance with Federal, State and Town policies and practices: maintains HR records and confidential employee personnel files, and assures compliance with State and Federal regulations.
5. Coordinates onboarding process of new employees, including pre-employment requirements, new hire orientation and ensures delivery of required compliance training.
6. Works closely with Finance to ensure accurate benefit deductions and record keeping.
7. Assist in managing worker’s compensation claims, submission of required information and forms, and coordinates leave and procedures in compliance with Federal and State employment laws.
8. Plans and coordinates the recruitment and selection process; monitors hiring process to assure adherence to HR policies; coordinates interview process, including coordination with hiring managers, testing and selection process.
9. Performs other duties as assigned or required.

E.O.E. The Town of Little Elm does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.